Policies-FAQ
Store Policies
Shipping
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Orders are typically processed within 2–3 business days at the most. Honestly it's usually same day :)
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Standard shipping times vary by location but generally arrive within 3–7 business days.
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Once your order ships, you’ll receive a tracking number via email.
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Once your order has been accepted by USPS or the selected shipping carrier, the carrier becomes responsible for transporting and delivering your package. While we are happy to assist with tracking, carrier investigations, and insurance claims when applicable, Blanks by 31 Threads is not liable for delays, loss, theft, or misdelivery that occurs while the package is in the possession of the shipping carrier.
- Please email us if you prefer to add additional shipping insurance to your order. Your order is only covered up to $100 standard.
Returns & Exchanges
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All sales are final.
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Please carefully review your order before checkout. If you receive a defective or incorrect item, contact us within 7 days of delivery and we’ll work with you to make it right.
Damaged or Defective Items
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If your order arrives damaged or defective, please email us at blanksby31threads@gmail.com with photos within 7 days. We will replace or refund the item at our discretion.
Contact Us
Questions about your order or our policies? We’re happy to help!
📧 Email: blanksby31@gmail.com